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<DIV><FONT face=Arial size=2>When I first got Rolph I invested in pet insurance.
</FONT><FONT face=Arial size=2></FONT></DIV>
<DIV><FONT face=Arial size=2>Knowing nothing about it, I bought the cheapest.
Over the nearly three years Rolph has been in my life, I have called on it
often, waited months for settlement and seen the list of exclusions rise. When
Torsion and Bloat were excluded, I decided it was time to buy a different policy
from a well recognised company.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I did hours of research and settled on a company. I
rang them to check a few points and was told I must cancel my current policy,
before appying for theirs (I was going to cancel once the new one had run the
first month, when they won't accept claims).</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>So, I cancelled Rolph's policy, filled out the
online application for the new one and was then told because he was a rescue
dog, they would not automatically cover him and they would have to reseach his
medical history first. This means Rolph is currently uninsured with a public
holiday just around the corner (and he always gets sick on bank holidays). He
may never be insured again if they turn him down.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Be warned. I am furious. </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Sally, with Rolph and Clara,
UK</FONT></DIV></BODY></HTML>