<div><font size="2"><font face="verdana,sans-serif">I can totally relate to the rant. My Vet is now computerized but if you had multiple dogs before, your records could be anywhere! They wrote things on the wrong dog's file, not for any reason but they couldn't find the right one right away. Maybe it was in charges, maybe the office manager had it upstairs, maybe they filed it wrong or didn't look carefully but I NEVER knew who had had what when and thank GOD nobody ever had major reactions to anything!!</font></font></div>
<div><font size="2"><font face="verdana,sans-serif">Cooper's file I made sure had SENSITIVE TO ACE DO NOT USE ACE NO ACE VERY REACTIVE TO ACE written across the front but if I came in and they couldn't find his file they were just as likely to grab Zelda's or Mitchell's.</font></font></div>
<div><font size="2"><font face="verdana,sans-serif">There is just no excuse for this and even tho I worked there-- or maybe especially because of that-- I found it outrageous.</font></font></div>
<div><font size="2"><font face="verdana,sans-serif">Now that they are computerized it is BETTER but still not perfect. Just recently they called and wanted to know if I had had all kinds of work done on one of the dogs, because they had a printout for it, but no charges. The answer was no, we never had it done. Why it was printedup, I do not know. We TALKED about doing it but never did.<br>
I'm lucky because I go in the back with my dogs, but not everyone has that privilege, so be sure, before they vanish with your best friend, that they have the right file.</font></font></div>
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<div><font size="2"><font face="verdana,sans-serif">MomPerson to Nigel, Llewis, Conley and Cooper</font></font></div>