[Dailydrool] Pet Insurance

[Sally Russell]

Can anyone recommend a good pet insurance?  We have had VIP now Nationwide
for years and have always been happy with them.

However. Lately they have been terrible and denying everything. Nellie has
been treated for a kidney stone which was discovered when she had multiple
UTIs. Since she has not had any in over half a year, our vet diagnoses
kidney stone, rather than you UTI or cystitis. Every month or so she has an
examination or ultrasound as the kidney stone is decreasing in size to a
very small one due to the special food and probiotic. Nationwide denies
every visit due to the fact that she had had a series of UTIs half a year
ago and considers the kidney stone the same as a UTI; even though she has
not been diagnosed with the UTI.

Also she had an ear infection about 8 months ago and has had no more but
they have excluded ear infections as well. It seems anything she may get
they then exclude.  I have sent in forms to review and our vet has sent in
all her visit notes, as they requested, but nothing changes.

I need to renew in December and I'm looking for a better pet insurance. I
know certain exclusions will always exist but Nationwide has become
impossible to deal with. Any suggestions will be welcome.

Sally Russell
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